As well as restructuring the site’s content, SEW-EURODRIVE has also revamped its design – the result is a modern, user-friendly, cross-media site that can also be used on mobile devices. The structure of the site ensures accurate responses to all enquiries, provides good orientation and points of reference, takes users to where they need to go reliably, and makes relevant information quick and easy to find and read.
New for customers – Online Support
For customers, there is one new feature that is particularly important. The DriveGate customer portal, which up until now has been run on a separate platform, has been integrated into the new website and renamed “Online Support”. This brings several new benefits. Customers now stay within one system for all of their needs. The structure is based on process stages and ensures straightforward, direct access to the functions relevant to particular customers. Many online services can be accessed without log-in. Only functions involving sensitive or customer-specific content require user registration and log-in. As part of the restructuring, there are a whole host of new and expanded functions to support users in their work with SEW-EURODRIVE and provide them with the information they need. This includes quick retrieval of CAD data in many different 2D and 3D formats and documentation, simple product configuration, clearly structured transaction management and much more.
New for products – product finder
In the “Products” section, users can access the new SEW-EURODRIVE product finder. This makes it much easier to find the right products, as users are guided step by step to the relevant product within our extensive portfolio. The product pages themselves then provide a wide range of context-specific, detailed information.
The new SEW-EURODRIVE website offers:
- Easy access to information
- Fast navigation, with quick access to contact searches, shopping cart and data and documents
- A refined search function
- An improved user experience thanks to icons and several help features throughout the website
- A step by step product finder that guides users to the right product
- Smooth integration of customer portal functions into the new website
Visit our new website yourself to find out more www.sew-eurodrive.com.au