Startup & maintenance

Always at your disposal – directly and quickly

24h Service Hotline

Do you need round-the-clock service?

Then our 24h Service Hotline is right for you. Our free 24-hour service hotline allows you to reach an SEW-EURODRIVE service expert 365 days a year. Whether you need spare parts or have a technical question, just give us a call.

24-hour emergency breakdown hotline:

1300 36 34 32

SEW-EURODRIVE understands things don’t just go wrong between nine and five, so we offer a 24-hour emergency breakdown service – an initiative that’s saved Australian industry countless hours of expensive downtime.

Next time you experience technical difficulties, no matter what time of day it is, call 1300 36 34 32 and we’ll get you up & running in no time!

We offer immediate phone support

  • General and technical information – even about third-party products
  • Personal contact available 24 hours a day, 7 days a week
  • Submit rush orders upon consultation
    • Repairs done at SEW-EURODRIVE upon request
    • Express assembly of gearmotors and frequency inverters upon request
    • Provision of spare parts and shipping upon request

Your benefits

  • Round-the-clock support

    Thanks to our service experts who are available 24 hours a day, 7 days a week and respond promptly to your request
  • Immediate response

    Thanks to quick parts availability, which can minimize your spare parts inventory, increase system availability and reduce costs
Service contact

We'll be glad to assist you.

Do you have a specific problem or a technical question and would like our assistance? Just send us a message!

Contact us

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24h Service Hotline

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